Frequently asked questions

ResiQ is a vendor-independent property technology advisory firm for multifamily operators. We help owners and operators make better decisions around AI automation, managed Wi-Fi, proptech selection, vendor RFPs, fractional IT leadership, and team/process improvement.

We specialize in small-to-mid-size apartment operators with 100–2,500 units. Our services scale to match the complexity and budget of your portfolio.

ResiQ is a vendor-independent advisory firm. We do not take commissions or referral fees from technology vendors. Our AI Automation practice includes both advisory and implementation support for EvieAI, but we always recommend what is right for the operator, not what pays us.

No. ResiQ is an advisory firm. EvieAI is part of the AI Automation practice, but ResiQ's role is broader: helping multifamily operators make better technology decisions, run vendor selection, implement systems, and govern adoption.

Bring us in before issuing an RFP, renewing a contract, converting a property to bulk Wi-Fi, or evaluating resident connectivity complaints. We help define requirements, compare providers, pressure-test economics, and reduce implementation risk.

We help operators define the business problem, document workflows, build a vendor-neutral evaluation matrix, compare total cost and integration risk, run demos with a real script, and make a recommendation the team can defend.

Fractional IT leadership gives operators access to CIO-level technology judgment without hiring a full-time executive. It can include roadmap planning, vendor management, budgeting, security review, board-level guidance, and implementation oversight.

Yes. We help structure RFPs, clarify requirements, score vendors, identify commercial and operational risks, and support the decision process. The goal is not just a better price; it is a better fit and a cleaner implementation.

This work focuses on how technology actually gets adopted: roles, workflows, escalation paths, training, reporting, handoffs, and ownership. It is useful when a system is technically live but still not working well for the team.

Usually we work with your existing vendors first. If a vendor is not the right fit, we help you evaluate alternatives. ResiQ's job is to protect the operator's interests and make sure the technology supports the operating model.

EvieAI is an AI-powered agentic Q&A platform that answers natural-language questions across your organization's disconnected data sources — email, file shares, databases, dashboards, and knowledge bases — and returns synthesized answers or full briefing documents in seconds.

ChatGPT is a general-purpose chatbot with no access to your internal data. EvieAI is purpose-built for enterprise data retrieval — it connects to your actual systems (Microsoft 365, SQL databases, file shares, analytics) via secure, Azure-managed infrastructure, and provides answers grounded in your own data with source citations.

ResiQ is an official Claude Partner, which means our AI advisory work is grounded in current implementation practices rather than generic chatbot experimentation. For operators, that matters because the hard part is not trying AI — it is applying it safely to real workflows, real data, and real decisions.

EvieAI connects to Microsoft 365 email and OneDrive, SQL databases, Azure file shares, analytics dashboards, and structured knowledge bases (SOPs, policies). The platform is extensible — additional connectors can be added per client requirements.

Yes. EvieAI runs on Azure with managed identities, Key Vault for secrets, RBAC-enforced data isolation, and internal-only data access where possible. Multi-tenant deployments use separate resource groups per client.

Typical implementation runs 4–8 weeks depending on the number of data sources and client complexity. We start with a readiness assessment, then phase the rollout: connector setup, knowledge base indexing, user onboarding, and optional Teams integration.

EvieAI is available through ResiQ's AI Automation practice. We handle deployment, configuration, training, and ongoing support. Contact us to discuss licensing and deployment options.